In 30 seconds
- Different moments need different stances.
- Coaching asks questions; teaching gives answers.
- Skilled coaches move between stances deliberately.
The main stances
| Stance | Use when |
|---|---|
| Teaching | Someone lacks knowledge |
| Mentoring | Your experience helps |
| Coaching | They can find their own answer |
| Facilitating | A group needs to reach an outcome |
Coaching itself
A pure coaching stance listens deeply and asks powerful, open questions. It assumes the person is capable and resourceful. It builds ownership, because the answer is theirs.
Choosing a stance
Ask: does this person need knowledge, experience, reflection or structure? Say which stance you're taking, so people know whether you're advising or asking. See agile coach and mentoring.
Myth vs reality
Myth · Coaches never give advice.
Reality · They do, consciously, when it helps.
Myth · Coaching is only for coaches.
Reality · Scrum Masters and leaders use it too.
Myth · Asking questions is always coaching.
Reality · Leading questions are disguised advice.
FAQ
What's a powerful question?
An open question that prompts new thinking, like "What would you try first?"
How do I improve my coaching?
Practise listening, and get feedback on your questions.
Is coaching therapy?
No; it focuses on work goals and actions.