agile3
Metrics & Reporting

Escaped Defects

Bugs found after release, by users or in production, rather than by the team before shipping.

2 min read · Practitioner

In 30 seconds

  • Counts defects that slipped past the team's checks.
  • A direct signal of quality as users experience it.
  • Each one is a lesson for testing and the Definition of Done.

Tracking them

  • Count defects reported after release, per release or month
  • Record severity and where they were found
  • Note which check should have caught each one

What they reveal

Escaped defects show gaps in testing, unclear acceptance criteria or a weak Definition of Done. Patterns matter more than counts: the same kind of bug escaping repeatedly points to a fixable gap.

Reducing them

Myth vs reality

Myth · Zero escaped defects is realistic.
Reality · Some will escape; aim for fewer, less severe ones.
Myth · Escapes are the testers' fault.
Reality · Quality is the whole team's responsibility.
Myth · More releases means more escapes.
Reality · Smaller releases usually mean fewer.

The AI angle

Watch escaped defects closely after adopting AI tools. A rise often signals that review and testing haven't kept pace with the volume of generated code.

Human-in-the-Loop Review →

FAQ

How is this different from defect density?

Escaped defects count what users found; density relates defects to size.

Should low-severity escapes count?

Track them, but focus on severity.

What's a good target?

Aim for a falling trend, especially in severe escapes.